Tim Tickets, MIT’s visitor pass system

Individuals who do not have an MIT ID and Kerberos account can be given temporary access to campus buildings or an MIT event using a visitor pass called a Tim Ticket.

Note: Tim Tickets are not designed for MIT visiting student/scholar/scientist and research affiliate appointments, exchange or cross-registered students, those auditing a class, or contractors (service providers whose work requires planned access to campus buildings). Invited visitors in these categories will be entered into the Covid Pass system, be issued an MIT Kerberos username and MIT ID card, and must meet requirements for vaccinations and testing.

Tim Tickets for campus access
Any MIT staff member with an active Kerberos account can use the Tim Tickets feature in the latest version of the MIT Atlas mobile application (for iOS 13+ or Android 7+) or the Tim Tickets visitor administration website to register a visitor for access to exterior doors shown on this map. Students and those with affiliate accounts may not issue Tim Ticket invitations to individuals, but may use the Tim Tickets events features described below.

Visitors may use their Tim Ticket to access campus between 6 a.m. and 6 p.m., seven days a week, with the exception of certain time-restricted buildings, noted on the map, which do not permit weekend visitor access. A single Tim Ticket invitation is valid for a period of seven consecutive days. The visitor must complete their health attestation each day before using the Tim Ticket to access campus. If a visitor needs access again after the Tim Ticket expiration date, the MIT host may send a new invitation.

Individuals who have an MIT ID and Kerberos account – including MIT students, employees, contractors, and affiliates who access campus regularly – use Covid Pass, not Tim Tickets.

Visit the MIT Now site for current policies for campus access and visitors.

Tim Tickets for MIT events
Any MIT community member – including students – with an active Kerberos account can use the Tim Tickets feature in the latest version of the MIT Atlas mobile application (for iOS 13+ or Android 7+) or the Tim Tickets visitor administration website to register an event in the Tim Tickets system.

Using the Tim Tickets system for events allows MIT hosts to easily collect contact tracing information from attendees, and provides attendees with a QR code they can use to check in to an event. MIT community members will not use the Tim Ticket QR code; they will check in to an event registered in the Tim Tickets system by presenting the barcode that is on the back of their MIT ID card or displayed within the MIT Atlas mobile app.

Per MIT’s event policy, use of the Tim Tickets system is required for all indoor events and all K-12 programs (both indoor and outdoor); it is optional for events that are held entirely outdoors. For information about this and other current MIT policies, visit MIT Now.

Frequently Asked Questions

Tim Tickets overview and requirements

Q: What is a Tim Ticket?
A: A Tim Ticket is a QR code that serves as a visitor pass. A Tim Ticket, named for MIT’s mascot, Tim the Beaver, is the equivalent of giving someone your key to unlock a building door, without actually giving up your keys.

This system allows MIT to collect basic information about visitors entering MIT buildings while providing MIT hosts a convenient way to invite visitors to safely access our campus.

The Tim Tickets system can be accessed by invited guests through the MIT Tim Tickets mobile application (available for iOS 13+ or Android 7+) or on the web at visitors.mit.edu.

Q: What is required of a visitor using a Tim Ticket?
A: Visitors must acknowledge and agree to terms for campus access, confirm basic contact information, and submit a brief attestation about health and vaccination status. Visitors should complete these steps at least 30 minutes before scanning into an MIT building.

Q: What information is collected about a visitor using a Tim Ticket?
A: To register for a Tim Ticket, a visitor is asked to provide:

  • Name
  • Phone number
  • Email address
  • COVID-19 vaccination status (i.e., whether fully vaccinated or exempt)
  • Symptom status and wellness information for the day of visit

Information collected will be handled in accordance with this privacy statement.

Q: What are the system requirements for using the Tim Tickets application?
A: The MIT Tim Tickets mobile application is available for iOS 13+ and Android 7+. The Tim Tickets visitor and host web applications will work on most recent browsers. The Tim Tickets host feature within MIT Atlas mobile requires the latest version of the app – 1.5.1 or greater on iOS 13 or greater, or 1.9.10 or greater on Android 7 or greater.

Q: Who is Tim, anyway?
A: Tim the Beaver is MIT’s mascot. The beaver was chosen as the Tech mascot in 1914 because of its remarkable engineering and mechanical skill and its habits of industry.

Tim Tickets for building access

Q: Who may invite a visitor to use a Tim Ticket to access campus?
A: Any MIT staff member may issue a Tim Ticket invitation to grant an individual temporary access to campus buildings.

Q: Who may use a Tim Ticket to access campus?
A: A Tim Ticket may be used by an invited guest who does not have an MIT Kerberos account who is coming to MIT to attend a meeting, repair equipment, tour campus or a lab, pay a social visit, drop off a catering order, or for similar temporary access.

This is not to be confused with MIT visiting student/scholar/scientist and research affiliate appointments, exchange or cross-registered students, or contractors (service providers whose work requires planned access to campus buildings). Invited visitors in these categories will be entered into the Covid Pass system, be issued an MIT Kerberos username and MIT ID card, and must meet requirements for vaccinations and testing.

Tim Tickets may not be issued to anyone who already has an MIT email address.

Q: Which doors have been enabled for access using a Tim Ticket?
A: Doors equipped with a QR code reader, shown on this map, may be entered using a valid Tim Ticket. The QR code reader has curved sides. MIT ID card readers are rectangular.

Comparison of QR reader (curved sides) to ID card reader (rectangular)

Q: When may a Tim Ticket be used to access a door equipped with a QR code reader?
A: A visitor may use a Tim Ticket to access campus any time between 6 a.m. and 6 p.m., seven days a week, with the exception of the following buildings: Tim Ticket QR code readers for buildings 18, 31, 46, 54, 68, 76, E14, E15, NE47, NE49, NW14, NW17, NW21, W16, W59, W97, and W98 do not permit weekend access.

A single Tim Ticket invitation is valid for a period of seven consecutive days. The visitor must complete their health attestation each day before using the Tim Ticket to access campus. If a visitor needs access again after the Tim Ticket expiration date, the MIT host may send a new invitation.

Q: How does a visitor use a Tim Ticket to enter a building?
Illustration showing a phone displaying a QR code held 6 inches below a QR code reader.A: Present your Tim Ticket QR code below the scanner near the door. You can display your QR code from the MIT Tim Tickets mobile application or by printing it out from the visitors.mit.edu website.

  • Scan your QR code by holding your phone at least 6 inches below the scanner, with the QR code face up.
  • Do not hold your phone in front of the of the scanner, too close to the scanner, or with the screen facing away from the scanner.

 

Q: Is a Tim Ticket the only option for inviting a visitor to access campus buildings?
A: No, MIT hosts may choose to escort a visitor into campus buildings. Tim Tickets give MIT staff members a way to provide unescorted entry into campus buildings safely and conveniently. Reasons a host might want to issue a Tim Ticket include:

  • The host won’t be around to let the visitor into the building lobby. 
  • The visitor needs to go in and out of a building frequently (e.g., loading/unloading a vehicle or taking fresh air or smoking breaks).
  • The host wants to provide MIT with contact information for the visitor.

Q: What if an MIT host is unable to issue a Tim Ticket to a delivery person or vendor coming to campus to provide a service? What are the alternatives?
A: Visitors, including vendors providing a service, may be escorted by a community member who has a valid Covid Pass.

Deliveries of non-perishable items may be made to the shipping/receiving rooms in Building E19 (400 Main Street) or Building 32 (32 Vassar Street) from 8 a.m. – 4 p.m., Monday – Friday. MIT Mail Services will then deliver the item to its destination. Service personnel who do not enter a campus building, such as those making deliveries to an external loading dock, are not required to use Covid Pass and do not need a Tim Ticket. If the item cannot be left for pickup or delivery later by MIT Mail Services, a designated staff member with a valid Covid Pass can escort the delivery person in and out of the building.

Tim Tickets for events

Q: Are Tim Tickets used for events?
A: Yes. Any MIT community member – including students – with an active Kerberos account can use the Tim Tickets feature in the latest version of the MIT Atlas mobile application (for iOS 13+ or Android 7+) or the Tim Tickets visitor administration website to register an event in the Tim Tickets system.

Using the Tim Tickets system for events will permit MIT community members to check in to the event using their MIT ID barcode and allow visitors to check in using a Tim Ticket QR code.

Use of the Tim Tickets system is required for certain events. See MIT Now for current policies relating to events at MIT.

Q: Who can create an event in the Tim Tickets system?
A: Any MIT community member with an active Kerberos account may register an event using the Tim Tickets system.

Q: Who can use a Tim Ticket to attend an MIT event?
A: Any visitor who does not have an MIT Kerberos account may use a Tim Ticket QR code to check in to an event that has been registered in MIT’s Tim Tickets system.
MIT community members will not use a Tim Ticket QR code; they will check in to an event registered in the Tim Tickets system by presenting the barcode that is on the back of their MIT ID card or displayed within the MIT Atlas mobile app.

Tim Tickets for event hosts

Q: How do I create an event in the Tim Tickets system?
A: Register an event using the Tim Tickets feature in the MIT Atlas mobile app or the Tim Tickets visitor administration website. Click or tap Events, then New Event. Enter an event name, start and end time and date, location, and a brief description. You may list additional MIT community members as co-administrators to enable multiple people to check attendees into the event and to manage the registration.

Q: How do I invite attendees to use Tim Tickets to attend an event?
A: From the Tim Tickets feature in the MIT Atlas mobile app or the Tim Tickets visitor administration website, tap or click Events, then your event listing, then Share Event.
You have two options for sharing the event:

  • Link - Click the link to copy it, then paste it into whatever method you are using to publicize your event.
  • QR code - Right-click (or control-click) the QR code to save the image. Include the image in materials you send to your invitees, or include it in signage at your event entrance. Attendees can scan the QR code using the camera in their phones to register their attendance.

Q: How do I check attendees in to my event?
A: As the owner or co-administrator of an event, use the Tim Tickets feature in the latest version of the Atlas mobile app and your phone’s camera to scan the QR codes and barcodes presented by your attendees. Tap Tim Tickets, then Events, then your event, then Scan attendees. Point your camera at the QR code or barcode presented by an attendee. The phone will vibrate and display a success message when the scan is complete.

Q: Can a host download a list of who was invited and who attended an event?
A: No. Attendee data will only be available to authorized MIT staff for the purposes of conducting contact tracing.

Tim Tickets for event attendees

Q: How does a visitor who does not have an MIT ID get a Tim Ticket to attend an event?
A: There are two ways for a visitor to acquire a Tim Ticket to check in to an MIT event.

  • Link - Visit the link provided by the event host. 
  • QR code - If the event organizers have posted a Tim Ticket QR code near the entrance to the event, scan the code using the camera in their phones to register for your Tim Ticket.

You will be taken to MIT’s Tim Tickets website. Follow these steps to complete your Tim Ticket registration:

  • Click or tap on Visitor.
  • Enter your mobile number and click Send OTP to receive a one-time PIN code via SMS.
  • Enter the PIN code you received and tap Login.
  • Enter your contact details and complete the health attestation.
  • The app will display a QR code you can present to check in to the event.

Q: How does an MIT community member check in to an event?
A: MIT community members (i.e., those who have an MIT ID) are not issued Tim Tickets. A community member will check in by presenting the barcode on the back of their MIT ID card or from within their MIT Atlas mobile app profile, provided all campus access testing and attestation requirements are met at least 30 minutes prior to the event check-in.
To display the barcode in the MIT Atlas mobile app:

  • Tap Menu
  • Tap Profile
  • Tap MIT ID Barcode

Page updated 9/21/21